Plantation Shutters Logo

Call Toll Free 1-800-823-6677

Stock Faux Wood Shutters

Returns

All companies that offer a liberal return policy add that cost to the price of the product. In other words, you are paying extra whether you return the goods or not.

This does not seem fair to us. We are providing a fair and equitable way for returns that don't add to the extra return cost to the product. We ship from a commercial warehouse. They charge us 20% to restock returned goods. We will accept returns within 30 days of delivery for credit less 20%. The returns must be returned prepaid and in the original cartons in saleable condition. Upon receipt of the goods, a credit will be issued.. 80% of the purchase price to the original purchaser. Credit will be issued to the credit card only. If the original payment was by check, a check will be issued for 80% of the original purchase to the purchaser.

If the product is returned improperly boxed, damaged or in a condition that prevents it from being sold, no credit will be due or paid.

Warranty

Buyplantationshutters.com warrants our discount plantation shutters to be free from defects in manufacturing for a period of 6 months from the date of order. No returns will be accepted without a return authorization number provided by the customer service department E-Mail

Our Standard product may show minor faults which is the nature of this polyvinyl faux wood product. These are not considered defects in material or workmanship. This is a product designed to meet a low-end price point that allows more people to enjoy the versatility that plantation shutters provide; however, they are not built to the same Values as a true custom-made wood plantation shutter.

If there is shipping damage

Please inspect your shutters when they arrive. If there is damage, you must notify the shipping company immediately in writing. This is your responsibility. You must file the claim. We cannot do this for you. We cannot accept any responsibility for freight damage. We will replace the damaged product but the only way the carrier will pay for the damage is by you making a timely claim. Don't throw away any packing until the freight company inspects the damage. Make a list of the damaged items and we will get started so you won't be inconvenienced any longer than necessary.

Order Now!

Call 1-800-823-6677 to speak with a knowledgeable Shutter and Blind Specialist.